Frequently asked questions

Manhattan, Brooklyn, the Bronx, and Queens. These boroughs use ACRIS — the Automated City Register Information System — as their official property record system. Staten Island uses the Richmond County Clerk's office, which is a separate database we do not currently monitor.

All documents recorded in ACRIS, including deeds, mortgages, liens, lis pendens notices, UCC filings, assignments, satisfactions, easements, and more. We flag high-severity documents (unexpected deeds, lis pendens) with urgent alerts and lower-severity documents informationally.

Typically within a few hours of the document appearing in the ACRIS public index. We check continuously throughout each day, and for urgent filings we start verifying and opening a case as soon as we detect the change — not after you've had a chance to log in.

Yes. Cancel through your billing settings in the app. Your monitoring will continue until the end of the current billing period.

The Core plan covers up to 3 properties. If you need more, contact us.

We don't currently offer a free trial, but you can cancel within the first month if King Moves Connect isn't the right fit.

No. King Moves Connect is a homeowner response service, not a law firm — we can't give legal advice or represent you in legal proceedings. But we don't just tell you what's in the public ACRIS record and leave you to it: with your authorization, we help verify the filing, open a case, organize the information, and connect you with the right public resources. If your situation needs a licensed real estate attorney, we'll tell you plainly and help you get there fast with the documentation already gathered.

We verify the details against the public record, open a case, and begin outreach — you'll see each step in your Action Report. We then contact you to review everything and talk through options. If the document looks unfamiliar — especially a deed or mortgage you didn't sign — that review happens fast, because time matters in property fraud cases.

King Moves Connect catches deed theft that involves recording documents in ACRIS — which is what most NYC deed theft schemes require. We cannot detect fraud that hasn't been recorded yet, and we're not a substitute for title insurance.

You don't need to — during signup you enter your address and we look up the BBL and cross-check it against ACRIS ownership records for you. (Your Borough-Block-Lot number, if you're curious, also appears on your NYC property tax bill: 1 digit for borough + 5 for block + 4 for lot.)

Yes — during property setup you can enter your address and we'll look up the BBL for you.