Frequently asked questions
Everything you need to know about monitoring your NYC property records with AcrisWatch.
Coverage
Which NYC boroughs does AcrisWatch cover?
Manhattan, Brooklyn, the Bronx, and Queens. These boroughs use ACRIS — the Automated City Register Information System — as their official property record system. Staten Island uses the Richmond County Clerk's office, which is a separate database we do not currently monitor.
What types of documents do you monitor?
All documents recorded in ACRIS, including deeds, mortgages, liens, lis pendens notices, UCC filings, assignments, satisfactions, easements, and more. We flag high-severity documents (unexpected deeds, lis pendens) with urgent alerts and lower-severity documents informationally.
How quickly will I get alerted after a new document is recorded?
Typically within a few hours of the document appearing in the ACRIS public index. We check continuously throughout each day.
Pricing & Account
Can I cancel at any time?
Yes. Cancel through your billing settings in the app. Your monitoring will continue until the end of the current billing period.
How many properties can I monitor?
The Core plan covers up to 3 properties. If you need more, contact us.
Is there a free trial?
We don't currently offer a free trial, but you can cancel within the first month if AcrisWatch isn't the right fit.
Legal & Disclaimer
Is AcrisWatch a law firm or legal service?
No. AcrisWatch is a property record monitoring service. We do not provide legal advice, represent you in legal proceedings, or contact authorities on your behalf. We tell you what's in the public ACRIS record as quickly as possible. What you do with that information is your decision, and should ideally be made in consultation with a licensed real estate attorney in New York.
What should I do if I get an urgent alert?
Review the filing in ACRIS using the link in your alert. If the document looks unfamiliar — especially if it's a deed or mortgage you didn't sign — contact a real estate attorney immediately. Time matters in property fraud cases.
Does AcrisWatch catch all deed theft schemes?
AcrisWatch catches deed theft that involves recording documents in ACRIS — which is what most NYC deed theft schemes require. We cannot detect fraud that hasn't been recorded yet, and we're not a substitute for title insurance.
Technical
How do I find my property's BBL number?
Your Borough-Block-Lot number appears on your NYC property tax bill and can also be found via the NYC Department of Finance website. It's a 10-digit number: 1 digit for borough + 5 for block + 4 for lot.
Can I add a property by address instead of BBL?
Yes — during property setup you can enter your address and we'll look up the BBL for you.
Have a question not answered here?
Contact us